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HCC Online Exam Proctoring Requirements
Online math courses require students to complete midterm and final exams in a monitored testing environment using Google Chrome as their Internet browser. Proctoring is available in-person or virtually.
Proctoring agreement forms are available in the Canvas classroom.
For assistance, contact:
onlineproctor@highlandcc.edu | 785-442-6141
In-Person Exam Proctoring:
The student is responsible for identifying a proctor who meets the required qualifications. If assistance is needed to locate a proctor, the student must communicate with the HCC Online office. Once a proctor is identified, the student will add their contact and course information to the In-Person Proctor Agreement Form before sending the form to the anticipated proctor for completion. The proctor will then complete, sign, and submit the In-Person Proctor Agreement Form, along with verification of their degree or license, by email to the HCC Online office at onlineproctor@highlandcc.edu. Providing false information is subject to HCC's policy for Academic Dishonesty.
Virtual Exam Proctoring:
Virtual proctoring is available using Honorlock. Students will complete the Agreement Form for Honorlock Virtual Proctoring, as well as watch the Honorlock Student Use video. Honorlock proctoring allows the student to test from their location, using a laptop or desktop computer and the Google Chrome Internet browser. During testing, students are monitored and recorded with video and audio. No testing appointment is required for virtual proctoring; once approved and testing is available 24/7 within the course exam dates. A fee of $10.00 per exam or $18.00 per course, plus sales tax, must be paid to Honorlock, by the student, at the time of the exam by credit or debit card. The Student Agreement Form for Honorlock Virtual Proctoring is returned to the HCC Online office at onlineproctor@highlandcc.edu. Providing false information is subject to HCC's policy for Academic Dishonesty.
Common Questions
What classes require proctors?
- Currently, all online Math courses require at least one exam to be proctored. Online Fundamentals of Math and Beginning Algebra require proctoring for the final exam. Online Intermediate Algebra, College Algebra, Trigonometry, Calculus, and Statistics courses require proctoring for both the midterm and final exam.
Who can be my proctor?
- Full-Time HCC Employee, excluding coaches.
- Full-Time Faculty or Administrator at an Accredited College.
- High School Principal, Librarian, Guidance Counselor, or Full Time School District Teacher.
- College or Private Testing Center.
- Public Librarian.
- Military Personnel Officer, Educational Services Officer (ESO), Educational Services Specialist (ESS), or Base Testing Office.
- Honorlock Virtual Proctoring.
Who can NOT be my proctor?
- Proctors may not be any individual that poses a conflict of interest; co-worker, employer and/or supervisor, tutor, coach, friend, classmate, neighbor, relative, college student, individuals paid for a personal service (doctor, attorney, consultant, etc.).
Where can I find a proctor?
- Virtual proctoring is provided by Honorlock from the students location, using a laptop or desktop computer and the Google Chrome Internet browser.
- Highland Campus and surrounding area students may test in the HCC Testing Center in Highland, KS.
- If you live within 30 minutes of a Highland office, you are encouraged to schedule in-person proctoring with an HCC Proctor:
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785-442-6233 |
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785-442-6240 |
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785-442-6058 |
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785-442-6170 |
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785-442-6280 |
If I test at a HCC Center, do I still need to fill out the proctor form?
- Yes. The requested center will not receive the needed information for you to take the test if no proctor form is submitted to onlineproctor@highlandcc.edu.
What if I can not make it to a Highland office?
- Review the virtual proctoring option with Honorlock (fees apply).
- Ask your local library about proctoring services they provide.
- Check with your local college or university testing center for options.
- Communicate with your local school district administration about proctoring services they provide.
Do I need to submit a proctor agreement form for the midterm and then another form for the final exam?
- No, the proctoring team and instructors expect that students will use the same proctoring arrangement for their midterm and final exam.
- You only need to submit a new form if you need to change proctors. This change must be made at least two weeks before the final exam. If you must make a last minute change, please call the Proctoring Office at 785-442-6141 to alert us that changes need to be made.
How much does proctoring cost?
- For all current HCC students, in-person proctoring services provided at HCC offices do not have a cost.
- Any fees incurred with in-person proctoring services, outside of HCC, will be the responsibility of the student.
- Virtual proctoring options require a fee of $10.00 per test or $18.00 per course, plus sales tax, that will be paid by the student directly to Honorlock by credit or debit card at the time of testing.
What do I do if I need accommodations during testing?
- Please complete the Self-Identification Form at the start of your course. An Accessibility Coordinator will contact you about documentation and accommodation options. After approval, accommodation arrangements are communicated to your instructor.
Can I reuse my proctor form I completed last semester, if I will be using the same proctor?
- No. HCC students are required to fill out a proctor form each semester, even when retaking the same course.
- If students are taking two 8-week courses consecutively, students will turn in a proctor form for each individual course.
When should I schedule my proctored exam?
- Schedule an appointment with your in-person proctor at least one week before the testing date. You should not expect to be granted extensions for late or missed scheduling.
- Honorlock virtual proctoring does not require an appointment; once a student is approved for virtual proctoring, testing is available 24/7 within the course exam dates.
What do I need to bring with me to my test in-person proctoring appointment?
- Your Highland username and password and student account username and password if your course uses a supplemental site (ALEKS, Web Assign, MyMathLab, etc.).
- Student ID and/or Driver's License for identity verification by photo.
- A calculator, IF permitted on the test.
- Notes or formula sheets, IF permitted during testing.
What do I need to have for virtual proctoring with Honorlock?
- Your Highland username and password and student account username and password if your course uses a supplemental site (ALEKS, Web Assign, MyMathLab, etc.).
- Reliable Internet connection.
- Desktop computer or laptop with a webcam and microphone.
- Google Chrome Internet browser.
- Be able to install the Honorlock browser extension.
- Credit or debit card to make payment.
- Student ID and/or Driver's License for identity verification by photo.
- A calculator, IF permitted on the test.
- Something to write with and scratch paper, IF permitted during testing.
- Notes or formula sheets, IF permitted during testing.
What if I have problems using Honorlock?
- Ensure you are using Google Chrome as your browser and that you have allowed the Honorlock extension to run.
- During testing setup and the testing session with Honorlock, you should always use the chat tool for immediate help.
How to I request a refund of the testing fees?
- During testing setup and the testing session with Honorlock, you should always use the chat tool for immediate help.
- If you make payment during the proctoring setup and then do not get your exam launched, you should restart the proctoring setup steps. When you reach the payment request, use the chat tool to alert Honorlock that you have already made payment and your proctor will remove this step for you.
- To request a refund from Honorlock for your proctoring payment, email your request to support@honorlock.com. Include the receipt number as well as your full name in the request and indicate the issue experienced. An example would be that you had to restart the launch process and made payment more than once for the same exam attempt.
