HCC provides Microsoft Office to every student free of charge. This means the latest version of the full Office productivity suite, is available to download and use to best prepare you for class. As long as you’re a student here and the program continues, you’ll be able to use this software for free.
When using the Microsoft Online app, only Word, Excel, OneNote and PowerPoint are available.
When students download and install the Office 2019 applications they have access to the full Office suite:
Install on up to 5 compatible PCs and Macs, plus 5 tablets (including iPad!)
Use 1TB of storage in OneDrive for automatic device syncing
Gain valuable skills on the world’s most popular productivity software
Use the same programs as your professors to ensure full file fidelity
Sign in with your school credentials for full editing capability
You will need your MyHCC account to sign in. If you have trouble installing Office, this guide may resolve your issue: http://aka.ms/office365help.
Help Us Help You
How To Report A Problem
If your computer displayed any error messages, please write them down or copy them into an email so that you can tell us exactly what they said.
Tell us what you were doing when the problem occurred (e.g., saving a file in Word 2016, shutting down the computer, etc.).
Tell us what you've tried so far to solve the problem (e.g., restarting your computer, turning a printer off & back on, replacing printer ink cartridge, etc.).
If you're not worried about losing unsaved data, try restarting your computer. Restarting fixes many computer problems. (If you are worried about losing anything, do not restart unless told to do so by the Helpdesk staff.).
Call the Helpdesk and relay the above information. Depending upon the type of problem, Helpdesk personnel may also want to know:
If this is a recurring or a new problem. If recurring, when did it start?
If anything has changed recently on your computer (e.g., newly installed software).
What operating system you use (Windows 7, Windows 10, Mac OS 10.13 [macOS High Sierra], etc.).